Cancellation & Modification

Everything you need to know about making changes to your order

Need to Make Changes?

If you need to cancel or make changes to your order, please get in touch with our support team immediately through email. LumiiPrints will be available to assist you promptly.

2-Hour Window for Changes

✔ Within 2 Hours

You can make cancellations or modifications to your order within two hours from the moment of placing it.

✖ After 2 Hours

After this two-hour window, your order will be locked for processing, and no changes or cancellations will be accepted.

Refund Processing Time

In case of a successful cancellation, the refund will be processed based on your original payment method:

Digital Wallet 3 to 5 business days

Credit card Up to 10 business days

Need Help with Your Order?

Our customer support team is here to help you with any questions about your order.

Contact Customer Support